Frequently Asked Questions
GENERAL INFORMATION
A: We specialize in both renting special FX equipment and selling professional-grade FX gear. Whether you want a one-time setup for your event or you’re building your own FX arsenal, we’ve got you covered.
A: Some effects — like cold spark machines and vertical fog jets — are safe for indoor use. Others may require special ventilation or venue approval. Our team is trained and insured to handle both indoor and outdoor setups safely.
A: Yes. We offer:
FX rentals with on-site tech support
FX rentals to qualified operators (must have insurance, training, and experience)
Sales of FX machines and accessories for venues, DJs, and event professionals
If you’re unsure what you need, our team can help you choose the right setup for your event.
A: Absolutely. Clients can mix and match equipment to create a custom FX experience. You can also browse our pre-built packages for weddings, birthdays, concerts, and club setups on our Packages page.
A: There’s no strict minimum. Pricing depends on the equipment selected, date, time, and type of event. We’ll always recommend the most efficient and cost-effective setup for your occasion.
A: Yes, Velardis FX is fully insured and can provide a Certificate of Insurance (COI) upon request for any venue in NYC, NJ, or CT.
A: To secure your date, we require:
50% deposit for full-service rentals
Full payment upfront for equipment-only rentals and purchases
Final payment is due on-site at the time of service. Early booking is recommended, but last-minute events may be accommodated based on availability.
rental & services
A: Choose your FX setup from our rental page. We offer:
Delivery
Tech setup + live activation
Breakdown and pickup
A: Most packages include a certified FX technician to handle setup and operation. Some equipment may be eligible for DIY use.
A: Yes, we offer same-day rentals in NYC, NJ, and CT, based on availability.
A: We recommend confirming with your venue first. We can suggest alternative effects that are venue-approved and indoor-safe.
equiptment details
A: Cold Sparks are non-pyrotechnic, produce minimal smoke, and are safe to touch. They’re ideal for weddings and indoor events.
A: Our low fog machine creates a dry, low-hugging cloud. Perfect for first dances, stage entrances, or spooky reveals — without rising into the air or triggering alarms.
A: They can be used indoors if the venue allows. They shoot high-pressure CO₂ plumes and should only be operated by trained FX staff.
A: No, our cold spark and low fog machines do not trigger alarms. CO₂ and haze machines may — we advise on use per venue.
product purchases
A: Yes! We offer new and pro-grade FX equipment for sale — cold spark machines, foggers, CO₂ guns, and more.
A: Yes. You’ll receive setup guidance, video tutorials, and ongoing support.
A: Most products come with a 6–12 month manufacturer warranty. Extended support may be available.
delivery and pick ups
A: We serve NYC, NJ, and CT, with fast delivery, setup, and pickup.
A: Delivery fees depend on distance. Most NYC locations are flat-rate. We’ll confirm during your booking.
A: Yes. We recommend having either you or a designated point of contact on-site during both delivery and pickup to ensure smooth access and walkthrough. Our techs will confirm setup locations and safety guidelines before activating any effects.
A: Every rental includes:
On-time delivery
FX technician setup + test run
Live activation during your event
Breakdown and equipment removal after the event
We handle everything, so you can focus on your event — not the tech.
A: Absolutely. We offer flexible scheduling for early load-ins and late-night pickups. Just let us know your timeline when booking so we can lock in your crew.
refunds & support
A: We offer full refunds for cancellations made at least 24 hours before your scheduled event. For same-day cancellations or last-minute changes, please contact us directly — we’ll do our best to accommodate based on crew availability and prep status.
A: Our team tests all FX equipment before delivery or pickup. If a technical issue occurs on-site and it’s due to equipment malfunction, we’ll issue a refund or offer a reschedule, depending on the situation. Your satisfaction is our priority.
A: Yes. All FX rental packages include delivery, setup, and a trained FX technician to handle activation and breakdown — ensuring a smooth and safe show every time.
A: You’ll have a direct contact number for your on-site technician. For emergencies or last-minute questions, you can also reach our support line at any time before or during your event.
A: Changes to your rental package (like switching from cold spark to CO₂ jets) must be made at least 24 hours in advance. Availability may vary, so reach out early for the best chance of adjusting your setup.